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Merger Frequently Asked Questions

Note: Effective March 1, 2014, US Airways will no longer sell US Airways gift cards. Those gift cards sold prior to March 1, 2014, do not expire and will be honored by US Airways. You can redeem your US Airways gift cards through US Airways Reservations at 800-428-4322 for no ticketing fee. US Airways does not accept US Airways gift cards at US Airways ticket counters or on usairways.com. You can buy American Airlines gift cards that are valid for US Airways codeshare flights on aa.com/giftcards or by calling 800-677-9555.

Q. I am holding an American Airlines gift card; can I still use it?
A. Yes, you can use it for all American Airlines flights, plus US Airways codeshare flights. Codeshare flights are those operated by US Airways but sold under an American Airlines name, code, and flight number (and vice versa). For a complete list of American Airlines codeshare partners as well as other codeshare information, visit aa.com/codeshare.

Q. I am holding a US Airways gift card; can I still use it?
A. Yes, you can use it for all US Airways flights, plus American Airlines codeshare flights. Codeshare flights are those operated by American Airlines but sold under the US Airways name, code, and flight number (and vice versa). For a complete list of American Airlines codeshare partners as well as other codeshare information, visit aa.com/codeshare.

Q. How do I redeem my American Airlines gift card?
A. You can either redeem your card on aa.com for no fee or through American Airlines Reservations at 800-433-7300. Ticketing fees apply.

Q. How do I redeem my US Airways gift card?
A. As you do today — through US Airways Reservations at 800-428-4322 for no fee. US Airways gift cards are not accepted at US Airways ticket counters or on usairways.com.

Q. Will I be able to redeem my American Airlines gift card for a US Airways operated flight?
A. Yes, you can use your American Airlines gift card to book US Airways codeshare flights on aa.com (no ticketing fee) or you can call American Airlines Reservations at 800-433-7300 (ticketing fees apply).

Q. Can I redeem my American Airlines gift card with US Airways Reservations?
A. No, you can redeem them on aa.com for no fee or through American Airlines Reservations at 800-433-7300. Ticketing fees apply.

Q. How do I redeem my US Airways gift card for a codeshare flight on American Airlines?
A. Call US Airways Reservations at 800-428-4322.

Q. Can I redeem my US Airways gift card on aa.com?
A. No, you can only redeem your US Airways gift card through US Airways Reservations at 800-428-4322.

Q. Do American Airlines or US Airways gift cards expire or devalue over time?
A. No, neither American Airlines nor US Airways gift cards have an expiration date nor lose their value over time.

Q. What can I purchase with my American Airlines or US Airways gift card?
A. You may redeem American Airlines gift cards for the initial electronic purchase on American Airlines, American Eagle and American Connection flights originating in the United States, the U.S. Virgin Islands and Puerto Rico. Gift cards may also be used for payment of the initial electronic ticket for air travel on any oneworld partner or codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. Gift cards may not be used for upgrades, flight changes, Admirals Club enrollments, Admirals Club One-Day Passes, any baggage charges, pet charges, unaccompanied minor charges, ticketing charges for transactions through American Airlines Reservations, taxes, charges or charges payable in connection with AAdvantage Award Travel, American Airlines Vacations or other non-flight products and/or services sold by American Airlines.

You may redeem US Airways gift cards for air travel and related tax and security fees on US Airways, US Airways Express or for flights on codeshare partners purchased through US Airways. You can't use US Airways gift cards for add collect on fares, change fees, upgrades or any other non-air travel products.

Note: if a credit card is used in conjunction with gift card(s), the credit card must have a U.S. billing address.

Q. What if my American Airlines or US Airways gift card is lost or stolen?
A. Lost, stolen or damaged gift cards will not be replaced.

Q. Are there any maintenance fees?
A. Neither American Airlines nor US Airways charge any usage or monthly maintenance fees.