The extended hold option is available for bookings made on aa.com.
The extended hold option is only available to customers traveling on American Airlines marketed and operated flights and American Eagle® services operated by Envoy Air Inc., SkyWest Airlines, Inc., or Republic Airline Inc.
The extended hold option is only offered on select routes and is subject to availability.
The extended hold option is only available for purchase for all passengers in the same itinerary/reservation. There is not an option to choose only one passenger to receive extended hold if there is more than one passenger on the reservation.
The extended hold fees are calculated on a per passenger basis for the entire origin and destination.
Fees for the extended hold product are processed immediately.
The extended hold fees are non-refundable and are not applied towards the price of the ticket.
Reservations not ticketed before the expiration of the extended hold duration will automatically be canceled.
Customers are provided until 11:59 p.m. on the last day of the extended hold period in the time zone of the departure city to cancel or purchase their itinerary.
Reservations that have been put on an extended hold cannot be changed until the reservation has been purchased. Standard change fee rules would apply on changes post purchase.
Any changes to the itinerary following the purchase of the extended hold option would result in the cancellation of the extended hold and issuance of a new re-priced ticket (as of the date the change is made).
If a customer creates a duplicate booking for the same flight / itinerary on aa.com after putting the itinerary on extended hold, the original extended hold fare will be cancelled and the hold fee will not be refunded.
When purchasing a ticket, the billing address of the credit card must be from the same country as the billing address of the credit card used to purchase the extended hold.
Using a credit card with a different country's billing address to purchase the ticket than the credit card used for the extended hold purchase would result in the ticket being re-priced.
The extended hold offer is given based on the country associated with the website the customer is using to hold the ticket. If a customer receives an extended hold offer, the country of the credit card billing address used to purchase the extended hold will need to match the country associated with the website in which the customer booked the extended hold. If the country associated with the website and the country associated with the credit card billing address does not match, the extended hold offer/availability may change.
The extended hold option is not available for award bookings and AirPass itineraries.
If a credit card is declined for an extended hold fee payment, the customer's held itinerary will be cancelled.
In case of operational changes and/or flight cancellations on the extended hold itinerary, the hold will be transferred onto the replacement flight. If you are satisfied with the replacement flight, no additional action is needed. If you would like to choose a different replacement flight, we will try and accommodate your choice. If there is not a replacement flight that is acceptable, we can offer a refund of the extended hold amount.
