Travel alerts

The information is current as of October 4, 2015

Due to travel alerts we've relaxed our change-fee policies. If your trip is affected, please call Reservations to change your travel plans.

Call 1-800-433-7300 (if you're within the U.S. or Canada) or find your

North and South Carolina travel policy

Airports affected:

A one-time ticketing fee will be waived for travel changes if you:

Bermuda travel policy

Airport affected:

A one-time ticketing fee will be waived for travel changes if you:

Bahamas travel policy

Airports affected:

A one-time ticketing fee will be waived for travel changes if you:

New Visa requirements for U.S. citizens traveling to Venezuela

Venezuela has just imposed a visa requirement effective immediately. American currently serves Caracas (CCS) and Maracaibo (MAR). All U.S. citizens will be denied boarding to Venezuela if they are not in possession of a valid Venezuelan visa. There are no exceptions for a U.S. passport holder born in Venezuela. Information on visa requirements can be found on the U.S. Department of State website. Contact your nearest Venezuelan consulate or the Venezuelan Embassy in Washington, D.C. for more information on obtaining a visa.

For more information on rescheduling your flight or a refund, contact the company or agent from where you purchased your ticket or American Airlines reservations at 800-245-0999.

Important travel notifications

Electronic Equipment/Personal Devices

You can read your e-books, play games, and watch videos on your portable electronic devices from gate to gate within the U.S. There are a few things to keep in mind during taxi, takeoff and landing:

Enhanced security at overseas airports

Issued: July 09, 2014

The TSA has implemented enhanced security measures at select overseas airports with direct flights to the U.S.

Travelers who plan to carry on electronic devices, including cell phones, may be required to turn them on during security screening. Devices that do not power on may not be permitted onboard the aircraft. Travelers should be sure to charge their devices and allow additional time for security screening.

Guidelines for lithium batteries

Passengers wishing to carry spare lithium batteries for devices such as laptops, cell phones, wheelchairs or assistive devices, hearing aids and cameras are required to pack them in their carry-on baggage with the terminals covered/insulated. For safety, we recommend that you remove batteries from devices in your checked bags and place them in your carry-on in separate plastic bags.

Damaged batteries will not be accepted for transport.

Batteries for automobiles, boats or aircraft will not be accepted for transport.

Location specific information

The following locations may experience irregular operations due to circumstances described below.

  • Within the U.S.
    Dallas/Fort Worth, TX (DFW)

    The Terminal Renewal and Improvement Program is underway.

    There are highway and ramp closures around DFW Airport.

    Fort Lauderdale, FL (FLL)

    Baggage for confirmed flights may only be accepted up to four hours prior to confirmed departure.

    Los Angeles, CA (LAX)

    If you're flying US Airways Express, please allow for extra time when arriving at the airport due to gate changes. You can now travel between the American Airlines and US Airways terminals without leaving Security via a new shuttle service. The shuttle runs every 15 minutes between 5:00 a.m. and 11:00 p.m., with stops at Terminal 6 (Gate 65A) and Terminal 4 (Gate 44) or take a 10-minute walk via the connecting tunnel.

    Orlando, FL (MCO)

    Baggage for confirmed flights may only be accepted up to four hours prior to confirmed departure.

    Phoenix, AZ (PHX)

    Updating our Phoenix Admirals Club® lounge at Gate A7.

    San Diego, CA (SAN)

    Enjoy a new departure experience at San Diego's Lindbergh Field. Also, due to ongoing construction at Terminal 2, please allow extra time to arrive, park, get to the terminal and check in.

    San Francisco, CA (SFO)

    Please allow extra time for rental car returns due to their remote location.

    Santa Ana/Orange County/John Wayne, CA (SNA)

    Parking is limited at the airport. Please arrive early in order to find a parking space.

    Santa Barbara, CA (SBA)

    Due to construction of the new terminal, unforeseen service interruptions may occur.

    Tucson, AZ (TUS)

    For departures prior to 8:00 a.m. please arrive at least 90 minutes early due to long security lines.

    Washington D.C. Dulles (IAD)

    Please arrive at least one hour early due to mid-field terminal departures.

    Washington D.C. Reagan (DCA)

    If you're flying American Eagle, please allow for extra time when arriving at the airport due to gate changes.

  • Outside the U.S.
    Brasilia, Brazil (BSB)

    Due to construction work at the airport, passengers must arrive with a maximum advance possible and enter the security area after check-in. Check-in opening time during that period will be 5:15 p.m.

    Buenos Aires, Argentina (EZE) Reciprocity / Entrance Fee

    If you're a U.S., Canadian or Australian citizen and plan to travel to Argentina, you are required to provide proof of payment of the Argentina Reciprocity Fee upon check in. This includes American Airlines operated flights as well as other airline operated flights, such as LAN flights to Argentina.

    Documentation is either in the form of a printed receipt containing a code or in the form of a bar code sticker in your passport. These codes indicate date of payment and date of expiration. American will deny boarding to any customer who cannot present proper documentation. A customer without proper documentation may be denied entry by Argentina Immigration officials and deported.

    Fee does NOT have to be paid if either condition has been met:

    Argentina Reciprocity Fees:

    Rio de Janeiro, Brazil (GIG)

    Due to airport renovation in preparation for the Olympics, American Airlines has moved to Terminal 2.

    São Paulo, Brazil (GRU)

    Effective September 20, 2014, American Airlines is moving to Terminal 3.

    Venezuela (CCS, MAR)

    The Secretary of the U.S. Department of Homeland Security is unable to determine whether Venezuelan airports that serve as the last point of departure for non-stop flights to the United States, maintain and carry out effective aviation security measures in accordance with the standards and appropriate recommended practices established by the International Civil Aviation Organization /ICAO/.

General travel information

On time departure

To better ensure an on-time departure, our goal is to close the jetbridge door 10 minutes prior to departure time. This allows all customers to board and stow their belongings.

Codeshare partners

Check your ticket before you travel on a connecting flight, as you may be connecting on a flight operated by one of our oneworld® or codeshare partners. To find out, look for the words "operated by…" on your ticket.

Bag policies

Strollers that are large, non-
collapsible or over 20 lbs. must be checked at the ticket counter.

Customers with pets traveling as checked baggage are required to present a valid health certificate.

Secure Flight

As a result of the Transportation Security Administration mandate, all passengers are required to have Secure Flight Passenger Data in their reservation at least 72 hours prior to departure in order to travel