Flagship Check-In

Enjoy an exclusive, personalized check-in experience

Flying on US Airways?

If your first flight is operated by US Airways, be sure to check in with them at usairways.com

Which airline is operating my flight?

Check-in With Ease

Let our Flagship® Check-In service help you start your journey on the right foot. This exclusive service offers customers a private check-in experience, including:

  • Customer service representatives who can personally assist with your individual travel requirements - from check-in and baggage check to seat or itinerary changes as well as dedicated self-service kiosks
  • An expedited security line, offering you premium access through security checkpoints

Who Can Benefit

You may benefit from our exclusive Flagship Check-In service at participating airports if you are:

  • A ConciergeKeySM member
  • A Five Star Service customer
  • Traveling First Class onboard an American three-class transcontinental flight
  • Traveling First Class onboard an international American or select oneworld® alliance carrier* anywhere in your outbound itinerary
*Eligible oneworld carriers include, British Airways, Cathay Pacific, Finnair, Japan Airlines and Qantas. These carriers offer an international First Class service, which is defined as First Class service onboard a three-class (i.e., First, Business and Main Cabin) or four-class (i.e., First, Business, Premium Economy and Main Cabin) aircraft.

Where You'll Find It

Airport Location Times
Chicago O'Hare International Airport (ORD) Near the First Class Check-In at Checkpoint 8 on the upper level of Terminal 3 4:00 a.m. – 9:30 p.m.
London Heathrow Airport (LHR) Adjacent to the main check-in area at Terminal 3 Summer 2015:
5:15 a.m.- 4:30 p.m.
Los Angeles International Airport (LAX) Curbside entrance, exclusive to Flagship Check-In customers, in Terminal 4 4:00 a.m. – 1:00 a.m.
Miami International Airport (MIA Look for designated signage in Concourse D of the North Terminal 4:00 a.m. – 11:00 p.m.
New York John F. Kennedy International Airport  (JFK Departure level closest to the AirTrain access and look for a sign right outside the entrance 4:00 a.m. – 11:00 p.m

Helping You on Your Way

Travelers flying First Class on a three-class transcontinental flight or three-class international flight can also visit our Admirals Club lounges and Flagship Lounges to unwind or stay productive before your flight.

Modernizing Your Travel Experience

We're bringing you modern new planes, an expanded suite of mobile and entertainment options, and a smooth airport experience - all to help you Fly Better.

Fly Better

Modernizing your travel experience to help you fly better

Modernizing your travel experience to help you fly better

Other Convenient Flight Check-In Options