Flagship Check-In

Enjoy an exclusive, personalized check-in experience

Flying on US Airways?

If your first flight is operated by US Airways, be sure to check in with them at usairways.com

Which airline is operating my flight?

Check-in With Ease

Let our Flagship® Check-In service help you start your journey on the right foot. This exclusive service offers customers a private check-in experience, including:

  • Customer service representatives who can personally assist with your individual travel requirements - from check-in and baggage check to seat or itinerary changes as well as dedicated self-service kiosks
  • An expedited security line, offering you premium access through security checkpoints

Who Can Benefit

You may benefit from our exclusive Flagship Check-In service at participating airports if you are:

  • A ConciergeKeySM member
  • A Five Star ServiceSM customer
  • Traveling First Class onboard an American three-class transcontinental flight
  • Traveling First Class onboard an international American or select oneworld® alliance carrier* anywhere in your outbound itinerary
*Eligible oneworld carriers include, British Airways, Cathay Pacific, Finnair, Japan Airlines and Qantas. These carriers offer an international First Class service, which is defined as First Class service onboard a three-class (i.e., First, Business and Main Cabin) or four-class (i.e., First, Business, Premium Economy and Main Cabin) aircraft.

Where You'll Find It

Airport Location Times
Chicago O'Hare International Airport (ORD) Near the First Class Check-In at Checkpoint 8 on the upper level of Terminal 3 4:00 a.m. – 9:30 p.m.
Los Angeles International Airport (LAX) Curbside entrance, exclusive to Flagship Check-In customers, in Terminal 4 4:00 a.m. – 1:00 a.m.
Miami International Airport (MIA Look for designated signage in Concourse D of the North Terminal 4:00 a.m. – 11:00 p.m.
New York John F. Kennedy International Airport  (JFK Departure level closest to the AirTrain access and look for a sign right outside the entrance 4:00 a.m. – 11:00 p.m

Helping You on Your Way

Travelers flying First Class on a three-class transcontinental flight or three-class international flight can also visit our Admirals Club® lounges and Flagship® Lounges to unwind or stay productive before your flight.

Modernizing Your Travel Experience

We're bringing you modern new planes, an expanded suite of mobile and entertainment options, and a smooth airport experience - all to help you Fly Better.

Fly Better

Modernizing your travel experience to help you fly better

Modernizing your travel experience to help you fly better

Other Convenient Flight Check-In Options