Confirmed Flight  Change

A personalized one-on-one airport service for a truly customized VIP travel experience. From curbside to boarding and everywhere in between, we'll take care of the details. Services include:

  • Arrival: Assistance with connections and baggage, plus expedited customs and immigration*
  • Departure: Expedited check-in and security, plus pre-boarding assistance
  • Admirals Club® lounge access, plus more

Learn More

Where to purchase:

By phone at 877-578-2702 or via email at

When to purchase:

At least 24 hours in advance, (48 hours in advance outside the U.S.)

For travel within:

Any of our growing list of participating airports

For whom:

Ticketed American Airlines customers

Express Seats

*Where available. Terms and conditions apply.

Confirmed Flight  Change

What is Your Choice?

Five Star Service is just one of the many options available from our new Your Choice(SM) menu of products and services designed to make your travel experience even more convenient, cost-effective, flexible and personalized.

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Admirals Club® lounge