Q:  If I want to use Online Flight Check-In for a flight that's not within or between the U.S., Puerto Rico or the USVI, what information am I required to provide?
A: 

You will need to provide:

  • Your country of residence
  • Passport name
  • Passport number
  • Expiration date
  • Date of birth
  • Gender
  • The country of issuance
  • Your nationality
  • An emergency contact
Attention AAdvantage Members!
Add travel documentation to your AAdvantage account profile now, and we'll add the information automatically when you use Online Flight Check-In on AA.com. Just keep your travel documentation updated in your profile. See the AAdvantage FAQs for more details.

Note: For flights operated by British Airways, Iberia or Japan Airlines, travel documents are optional when viewing a reservation on AA.com but will be required at time of check in with the operating carrier.
Q:  How do I update the name on my AAdvantage account to match my passport?
A:  If you need to update your first name or middle name, you can make a one-time change on AA.com by going to www.aa.com/MyAccount. If you need to make a change to your last name, go to www.aa.com/namechange for instructions. Both names must match to use Online Flight Check-In.
Q:  Why was I asked to enter my passport information twice?
A:  You may be asked to verify your passport number, expiration date and date of birth for security purposes.
Q:  Can I process the check in for everyone in my party at the same time?
A: 

Yes, as long as:

Q:  Can I use Online Flight Check-In if I am traveling with an infant?
A:  No. This service is not available for an infant traveling internationally. When travel is not within the U.S., infants under age two who do not pay a fare may be required to have a ticket and additional taxes may apply.
Q:  Can I get a boarding pass if I haven’t checked in?
A:  No. You must check in before printing a boarding pass.
Q:  Will I be able to go straight to the gate once I have completed Online flight Check-in?
A: 

In most cases, you will be able to go straight to the gate however there are some countries that have special requirements. In these cases the following message will display when you check in online and will also appear on your boarding pass:

"Proceed to AA Ticket Counter before Security Screening."

Q:  How far in advance can I use Online Flight Check-In for a flight that’s not within or between the U.S., Puerto Rico or USVI?
A: 

For flights within or between the U.S. Puerto Rico and the USVI, you can use Online Flight Check-In between one and 24 hours prior to your flight.

For flights beyond between the U.S. Puerto Rico and the USVI, you can use Online Flight Check-In:

  • between two and 24 hours prior to your AA flight
  • 24 hours or less before your British Airways flight
  • 36 hours or less before your Iberia flight
  • 72 hours of less before your Japan Airlines flight
For British Airways, Iberia and Japan Airlines, your check-in request will be transferred to the operating carrier's Web site.
Q:  In what circumstances do I need to provide my U.S. Resident Card information?
A:  When you have indicated the United States as your country of residence and your passport nationality is other than the United States you will be asked to provide U.S. Resident Card information.

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