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Milan Malpensa Airport

Airport Information
Milan Malpensa
Rome Fumicino

XClose Airport Information & Ticket Counters

American Airlines operates from Terminal 1 at Milan Malpensa Airport (MXP). Here’s your simple guide to set your trip off to a flying start.


We have several check-in options available:

  • Check-in desks are located in Terminal 1, area 9-10
  • Self-service check-in machines are located in Terminal 1, area 9-10
  • Online Check-In is available from 24 hours and up to 2 hours before your flight departure time

Ticket Counter Location & Opening Hours

Located in Terminal 1 within area 13
Open daily from 07:35 - 09:35

Airport Map

Here’s an airport map to help you find your way around and facilities in the terminal.

Worldwide Airports

Learn more about our worldwide airports* including terminal information and ticket counters.

Find out information for travel on British Airways, Iberia and other oneworld partners.

* You will be redirected to U.S.

XClose Clubs & Lounges

American Airlines operates a number of clubs and lounges worldwide. At Milan Malpensa Airport eligible customers can use the Executive lounge provided by British Airways, where you can relax and unwind before your flight.

Location & Opening Hours

Located at Terminal 1, Level 1, Gate Area B
Open daily from 06:00 – 19:00

Lounge Access

You can access the lounge if you are one of the following:

  • Departing American Airlines Business Class passenger
  • Departing AAdvantage Platinum or Executive Platinum member
  • oneworld Emerald or Sapphire status flying on a oneworld airline


AAdvantage Executive Platinum / AAdvantage Platinum or oneworld Emerald / Sapphire members flying on a oneworld airline may bring one guest.

Lounge Facilities

Here are some key features of the British Airways Executive Lounge at Milan Malpensa Aiport:

  • Complimentary bar
  • Restrooms (no showers)
  • Internet (free)
  • Complimentary newspapers and magazines

Pet Acceptance

Only guide or assistance animals are allowed.

Worldwide Clubs & Lounges

Find out more information about our airport clubs and lounges* across the globe.

* You will be redirected to U.S.

XCloseFlight Connections

Transferring between flights is simple when you know how. Take a look at the tips below that will help you make a smoother connection at Milan Malpensa Airport.

Where do I go once I’ve arrived at the airport?

Once you’ve arrived at Milan Malpensa airport, follow the green marked signs on how to connect which will lead you to the correct gate for your onward flight.

What happens if I do not have a boarding pass?

If you are connecting onto an American Airlines flight and you do not have a boarding pass please see and American Airlines representative at the boarding gate.

Do I have to pick up my luggage or re check-in again?

If your bags have been labelled to your final destination and you were given a boarding pass for your onward flight then your luggage will be taken care of.

How do I get between Terminals?

It takes approximately 25 minutes walking time to connect between Terminal 1 - gates A and B.

Please note that American Airlines is not within the Schengen area. 

Which Terminal do I fly from?

At Milan Malpensa airport American Airlines, British Airways and Iberia depart from Terminal 1.

Find our more travel information on our oneworld partners

How can I find out the status of my flight?

To find out the arrival and departure times of your flight you can use our Gates & Times* search option.

* You will be redirected to U.S.

XClose Travelling To / From Milan Airport

When travelling to the airport, please allow yourself plenty of time. To help you on your way we have some travel suggestions below, but please check with the relevant operator before setting off to ensure you have the most up to date information.


To and from Milan Airport you have several bus service options that link locations around Milan and beyond. For arriving passengers there is also the Malpensa Shuttle which departs from Terminal 1 and takes you into Central Milan Station.

Find out more information on the bus services available


As you approach the airport take the A8 then the SS336. The terminals are clearly indicated.

There is short and long stay parking available near Terminal 1 along with pick-up and drop-off areas outside the terminals.

Find out more about parking at the airport


Licensed taxis are available outside both arrival terminals at Milan airport. It takes about 1 hour to get to/from central Milan.

If you are planning to take the train to or from the airport there are 2 ways - the Malpensa Express and the Trenitalia. The journey on Malpensa Express trains takes around 30 minutes. Trenitalia services take around 40 minutes.

Find out more about times and destinations