As Travel Manager, you have access to your business’s account in the travel management portal at aadvantagebusiness.aa.com. You can:

You can also book travel for yourself, other registered travelers or guests. You’ll have access to your company’s miles to use for award bookings, and any available Trip Credit will be accessible in your business account.

We recommend adding a second Travel Manager upon enrollment to support business activity. This helps prevent interruptions to your account if there are any job or personnel changes.

You can register all your U.S.- and Canada-based employees and individual contractors for your business to your account. Use the travel management portal at aadvantagebusiness.aa.com to add travelers, track responses and manage traveler invitations.

Once you add a traveler, they receive an email to complete registration. If the link expires with no action from your employee, you can send another invitation from the travel management portal.

Keep in mind you cannot register a traveler on their behalf because they must accept the terms to participate.

Your business earns miles on all eligible business traveler booked anywhere with American.

Travelers who register with the program can:

You’ll also gain added functionality for registered travelers, such as:

Your company travel management portal and account reporting will show all trips booked using your company’s AAdvantage Business™ account number, helping you monitor all account activity.

You can upload a CSV file of traveler email addresses to your account’s travel management portal and avoid adding each employee manually.

If your company has an employee intranet or messaging system, you can also create a self-registration link. You must set a trusted email domain to prevent unauthorized link forwarding. This restricts registration to employees with a company email.

Your account has a designated primary contact, typically the Travel Manager who registered the account. Any registered Travel Manager can add or remove other Travel Managers within the travel management portal, except the primary Travel Manager.

Your business account must have a primary Travel Manager, so you'll need to designate a new one before they leave the account.

You can only add your business employees and individual contractors for your business to your program account. Travel agencies are not eligible to participate as Travel Managers for the program.

You can only be a Travel Manager for 1 AAdvantage Business™ account at a time, unless you’re a Primary Cardmember or Authorized User for a Citi® / AAdvantage Business™ Mastercard®. With a Citi® / AAdvantage Business™ or other eligible Citi® / AAdvantage® small business credit card, you can participate as a traveler or Travel Manager with multiple AAdvantage Business™ accounts.

Within the travel management portal, you can switch between your AAdvantage Business™ accounts via the navigation panel. Select the three dots next to your name and company and choose the company account you would like to view.

No, there’s no limit to the number of times you can adjust your traveler list as long as the travelers are current employees or individual contractors for your business.

Keep in mind that having a minimum 5 registered, active business travelers over the last 12 months is one of the requirements to access miles earned with the program.

Log in to your business account at aadvantagebusiness.aa.com and go to the ‘People’ section. You can search for the employee by name, or filter the member list by role or team. Select the profile of the member you’d like to remove and click ‘Remove profile.’ Confirm deletion, and they will be removed from your company’s account.

You’ll still be able to view any past or upcoming business trips within the travel management portal.

Travel Managers may access monthly account statements and travel activity any time within the travel management portal. Each Travel Manager can also choose to receive account summaries each month.

Yes, you can store both credit and debit cards for your registered members in the travel management portal. Once you save card information in the ‘Payment’ tab, add a nickname to the new card and assign to an existing team or create a new team to grant access.

Any members assigned to that team in the portal will be able to use the card when booking a business trip on aa.com or the American app. Private card details won’t be shared, and it allows for a faster and easier checkout experience for your travelers.

There’s no limit to the number of cards that can be saved to your business account. You can assign each card to multiple teams, but you can only assign one card per team.

Yes, you can set travel policies for your company in the travel management portal. Go to the 'Policy' tab to set rules for:

Registered travelers can refer to these rules when booking a business trip on aa.com or the American app.

Keep in mind, policy rules won't prevent travelers from booking a trip. If they choose a trip that doesn’t meet the guidelines, they’ll be asked to give a reason before finishing the booking.

The AAdvantage Business™ travel management portal offers integration with the Expensify platform. To set up, you can:

Any receipts from travelers already enrolled with Expensify will be added to their expense report in the platform. Any trip changes or add-ons after booking will not be synced.

TripLink users can participate in the AAdvantage Business™ program and continue to book business travel on aa.com and the American app. To sync AAdvantage Business™ travel with Concur for expense reporting, connect your Concur account with TripIt.

You’ll receive all program updates and announcements in your work email provided during program registration. If you need to make changes, update your work email in the travel management portal. Plus, it’s fast and easy to manage your AAdvantage Business™ email preferences within your personal AAdvantage® profile.

If you haven’t already, stay connected and opt to receive AAdvantage Business™ emails. Keep in mind your AAdvantage Business™ communication preferences are separate from the AAdvantage® program.

Membership in the AAdvantage Business™ program renews each year, subject to annual U.S. federal tax ID or Canada business number review and compliance with the program requirements. Your account may be suspended due to travel inactivity. It also may be deemed inactive if you haven’t earned or used miles in at least 24 consecutive months.

Citi® / AAdvantage Business™ and other eligible Citi® / AAdvantage® small business credit cardmembers can visit the credit card FAQ for more details.

Your business account can be permanently deleted within the travel management portal by your account’s primary Travel Manager.

Before closing your business account, make sure to transfer or redeem* any miles. Award travel booked through the business account won’t be impacted by account closure, but if the trip is later canceled the miles will be forfeited.

To close the account:

Closing your business account will also delete all members and account data and cannot be undone.

If you have Trip Credit, your account will remain active until the last day of your Trip Credit’s validity. If your account is closed and you cancel a business trip booked with Trip Credit, the credit will be available in your business account until it is redeemed or expired.

Your company and travelers will no longer receive program benefits. All registered members will receive an email about the account closing.

*Your company must have met the minimum threshold of travel activity

Businesses earn 1 AAdvantage® mile for every 1 U.S. dollar on eligible business travel booked anywhere with American, including aa.com, the American app, American Airlines Reservations or any accredited agency.

Be sure to choose ‘Business’ when booking on aa.com or the American app to automatically include the business account number and earn rewards.

To earn additional Loyalty Points toward status, a traveler must:

Visit our program terms and conditions for more details on eligible business travel.

Booking AAdvantage Business™ travel on aa.com or in the American app is similar to booking personal travel.

All trips booked with your business account number, including agency bookings, will be added as a business trip in your company’s travel management portal.

Note that AAdvantage Business™ bookings are currently limited to one passenger per reservation when booking online.

For further details, view our 'Booking as a Travel Manager' program guide.

Yes, as a Travel Manager you can book for any of your registered travelers if a company card has been saved to the travel management portal. You can only view and check out with the payment method assigned to your team, even if the traveler is a member of a different team.

Your saved company card won’t appear if booking for a guest. Use another form of payment or have that card handy to complete checkout.

You can cancel non-refundable tickets booked as a business trip for a fee. Once you do, it will return as Trip Credit to the business account. As your account’s Travel Manager, you’ll have access to any available Trip Credits for your business.

You can use Trip Credit when booking on aa.com, the American app or with Reservations.

If the ticket price is less than your available Trip Credit, the remaining value will return to your business account.

If the trip is canceled, Trip Credit will be refunded to the business account.

When booking with Reservations or for a guest, make sure to have your Trip Credit handy. You can find details:

Generally, miles post to your company’s AAdvantage Business™ account and are available for use within 72 hours of eligible American Airlines travel. Miles post for each flight once travel is complete.

The Loyalty Points a registered traveler earns from the AAdvantage Business™ program post to their AAdvantage® account within 2-3 days of eligible American Airlines travel.

That said, keep in mind that Loyalty Points earned as an AAdvantage® member may not post at the same time as Loyalty Points earned from AAdvantage Business™ travel.

All miles earned through eligible business travel accrue to the company’s AAdvantage Business™ account. Miles can be redeemed for award travel directly on aa.com. Travel Managers can book for themselves, any registered employee or a guest.

Travel Managers can also access the business’s miles through the travel management portal and transfer to any AAdvantage® member without fees, if they’re registered to the business account.

Your business can use miles to offset travel costs, including car rentals and hotels, or gift them directly to employees for personal use. Once miles have been deposited into a personal AAdvantage® account, the member can redeem them for flights, upgrades, rentals and more.

Transferred miles from your AAdvantage Business™ account will typically post to the recipient’s personal AAdvantage® account within 24-48 hours. They will receive a notification once the transfer has processed. The primary Travel Manager will also receive email confirmation of award transfers. Any Travel Manager can view redemption activity in the travel management portal.

If you redeem miles for award travel, they’re deducted from your business account once booking is confirmed. If you cancel a trip, miles are reinstated to your account within 48 hours.

Yes. After program registration, your company can begin earning miles on eligible travel right away. Miles are accrued on all eligible business travel.

We recommend travelers also register with the program so they can earn additional Loyalty Points on travel, access the business booking path and use available Trip Credits in the business account.

To access your company’s miles, your account must maintain a minimum threshold of travel activity:

Qualification is reviewed on a rolling 12-month basis, and access to your miles balance is updated each month. To be considered active, the traveler must have taken an eligible business trip in the last 12 months. Revenue from 'guest' traveler bookings will not count towards meeting minimum requirements.

Your registered travelers will only earn additional Loyalty Points on company travel once your account has met the minimum activity threshold. Qualification for Loyalty Point earn is tied directly to your account’s activity status.

Citi® / AAdvantage Business™ and other eligible Citi® / AAdvantage® small business credit cardmembers are waived from this threshold requirement and will receive and maintain immediate access to all accrued miles for the business. Registered AAdvantage Business™ travelers will earn program Loyalty Points on all eligible travel, regardless of account activity.

Yes, you can use the business’s miles to book award travel if your company meets program requirements. Here’s how:

You can book for yourself, any registered traveler or a guest.

When you’re finished booking travel, your traveler will get a confirmation email with trip information.

If you don’t have enough miles to book award travel, you can place the trip on hold for up to 24 hours and buy the miles you need. With the Buy Miles program, you can buy up to 150,000 AAdvantage® miles per calendar year for the business.

These miles post to the account immediately, but please allow up to 8 hours for processing. Your business must also meet the AAdvantage Business™ program requirements to redeem miles, including those purchased through the Buy Miles program.

Any purchases are non-refundable and non-reversible.

You can manage AAdvantage Business™ award travel just like personal AAdvantage® award travel.

If you or your travelers cancel a business award ticket, the miles will be reinstated to the business account within 48 hours.

Your account must meet the program requirements to redeem miles for a new trip.

You cannot reinstate miles to the business account once they have been transferred to a personal AAdvantage® account.

Miles will typically post to your AAdvantage Business™ account within 72 hours of an eligible flight.

Check your trip to ensure the company’s AAdvantage Business™ account number was included before departure.

Keep in mind:

When booking with an agency, make sure they’ve included your business account number and all necessary remarks to earn rewards on AAdvantage Business™ travel.

Visit the program terms and conditions for more information on eligible business travel.

The Loyalty Points a registered traveler earns from an eligible AAdvantage Business™ trip will typically post to their AAdvantage® account within 2-3 days of travel. Keep in mind that Loyalty Points earned as an AAdvantage® member may not post at the same time as Loyalty Points earned from AAdvantage Business™ travel.

Check the trip to ensure:

If all necessary account information was not provided before travel, the trip won’t be eligible to earn Loyalty Points with the AAdvantage Business™ program.

Yes, your business can earn miles with any eligible trip if the business account number is included at time of departure.

If your traveler completes program registration and adds their AAdvantage® number to their trip before travel, they can earn additional Loyalty Points, if your account has met the minimum activity requirements.

Visit the program terms and conditions for more information on eligible business travel.

Follow these steps to make changes to your employees’ business travel on aa.com:

Non-refundable tickets booked as a business trip can be canceled for a fee and will be returned as Trip Credit to the business account.

As your account’s Travel Manager, you’ll have access to any available Trip Credits for your business within the travel management portal. You can assign Trip Credit to registered travelers or keep them unassigned in the account for any Travel Manager to use.

You can book with Trip Credit on aa.com, the American app or with Reservations.

Yes, accredited travel agencies may book program travel on behalf of your company through their registered agency or booking tool channel.

Your company earns 1 mile for every $1 spent on eligible business travel booked with an agency, while your registered travelers can earn additional Loyalty Points toward status.

Your travel agency can find more details on ticketing program travel within the American Airlines SalesLink portal.

Like any other agency booking, there are specific entries needed to link travel to the AAdvantage Business™ account and earn program rewards. All AAdvantage Business™ trips booked through an agency must include:

All information must be included in the reservation before travel. Your travel agency can find more details on ticketing program travel within the American Airlines SalesLink portal.

Yes, AAdvantage Business™ benefits are awarded on eligible business travel booked anywhere with American, including an online booking tool.

To be eligible for rewards, your trip must include your business account number and the correct program remarks at time of departure.

Your travel agency or technology provider can find more details on ticketing and program integration within the American Airlines SalesLink portal.

Your company can keep your miles active by meeting the required AAdvantage Business™ travel activity at least once every 24 months. Qualification is reviewed on a rolling 12-month basis, with a minimum threshold of $5,000 USD in eligible program flown revenue from registered traveler flights and 5 active registered business travelers. We’ll automatically extend your mileage expiration date 24 months from the date of your most recent qualifying activity.

Your AAdvantage Business™ account shows whether these requirements have been met and the total miles your company has earned. The Travel Manager will also receive periodic reminders when miles are close to expiring.

Expired company miles have no impact on a business traveler’s Loyalty Points earned through the program, or the miles transferred to them. But the traveler must meet AAdvantage® program requirements to keep their transferred miles from expiring. Citi® / AAdvantage Business™ and other eligible Citi® / AAdvantage® small business credit cardmembers will not be subject to the 24-month qualifying activity period for as long as the card account is open.