Book award travel
You can book award travel to more than 1,000 destinations on aa.com and the American app. Partner airline flights are included in award travel search results, and you can filter results for your preferred airlines on the 'Choose flights' screen.
It’s easy to use your miles for award travel on American and many partner airlines when booking through our app.
You can book award travel on many partner airlines on aa.com and on the American app. Partner flights are included in award travel search results, and you can filter results for your preferred partner airlines on the ‘Choose flights’ page.
Use the award map and learn where you can go with your miles.
Manage award travel
You can change an eligible trip online in just a few steps. While you may have to pay the difference, there are no change fees for award tickets.
Step 1: Find your trip
You’ll need your 6-character confirmation code. If you don’t know it, find the confirmation email you received when you booked your trip.
Step 2: Make a change
Choose ‘Change trip’ in the toolbar and follow the prompts.
Step 3: Check your email
When you’re done, we’ll send you an email with the information you need, including your new ticket number.
*Please allow up to 72 hours to process your reinstatement. Your AAdvantage® account balance will be updated as soon as the reinstatement is processed.
If your plans change and you no longer want to travel, you can cancel your trip anytime on aa.com.
We'll reinstate your miles and refund eligible taxes and fees at no charge up to 1 year from the date you purchased your ticket, as long as you cancel before your first flight departs. If you cancel your trip on aa.com, your miles will be reinstated and your refund will be requested automatically in most cases.
Taxes and fees
We’ll refund all taxes and fees in full, except:
Some countries have different rules about refunds, and if so, we will follow those rules.
When to call us
Contact Reservations for help reinstating miles on a trip that:
Upgrade with miles
When requesting a mileage upgrade award:
Upgrade priority
Learn how we prioritize mileage upgrade awards.
If your plans change, you can contact Reservations to change your mileage upgrade award. There’s no fee to change your mileage upgrade award, but you may need to redeem more miles or pay the difference, depending on the new award price.
Tickets upgraded with mileage upgrade awards retain all the original fare rules and restrictions of the original purchased fare.
If your plans change, contact Reservations to cancel your mileage upgrade award and request to reinstate your miles. We'll reinstate your miles at no charge up to 1 year after you bought your ticket, as long as you cancel before your first flight departs.
We’ll refund all taxes and fees except:
Keep in mind, co-payments for mileage upgrade awards are non-refundable and tickets upgraded with mileage upgrade awards retain all the original fare rules and restrictions of the original purchased fare.
Learn about how to upgrade a companion using miles.
Reserve seats with miles
You can use miles to buy a seat for an existing trip. To do this:
Reactivate miles
You can reactivate your expired miles for a fee in 1 of 2 ways*:
For mileage reactivations, you can:
*Rates are charged based on the total number of miles reactivated from 1 account at 1 time, regardless of when the miles expired
Missing miles?
If you completed travel and your miles never posted to your AAdvantage® account, you can request missing miles online within 12 months of the flight date.
For missing non-airline partner miles, contact the partner directly.
Please allow up to 10 days for travel on American Airlines and up to 30 days for travel on partner airlines.