Preferred seats and Main Cabin Extra

Fees for seats are non-refundable with some exceptions.

Seat assignments

When we'll issue a refund for seats (no request needed)

 We'll issue you a refund if:

Refunds policy

When you can request a refund for seats

You can request a refund online if you paid for seats and you:

You can also request a refund if we cancel and rebook you on another flight, cause you to miss a connection or deny boarding on an oversold flight and we're unable to get you a like seat, for example if we move you from:

Keep in mind you need to submit separate refund requests for your flights, seats and other purchases.

Request a refund