Customer service plan

Customer service plan This content can be expanded
Lowest fare availability This content can be expanded
Delays, cancellations and diversion events This content can be expanded
Baggage delivery This content can be expanded
Baggage liability This content can be expanded
24 hour refund This content can be expanded
Refunds This content can be expanded
Accommodation of customers with special needs This content can be expanded
Flights with oversales This content can be expanded
Check-in requirements and baggage acceptance cutoff times This content can be expanded
Customer loyalty program - AAdvantage This content can be expanded
Other travel policies This content can be expanded