You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage® account.
Here are just a few of the things you can do online:
With our online tools, you can manage your trip your way, without having to pick up the phone.
You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions.
Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales, and reservations on behalf of American Airlines.
| Language | Phone | Hours (CT) |
|---|---|---|
| English | 800-433-7300 | 24 hours |
| Spanish | 800-633-3711 | 24 hours |
| French | 800-756-8613 | 7 a.m. – 6 p.m. |
| Portuguese | 866-824-8717 | 6 a.m. – 7 p.m. |
| Japanese | 800-237-0027 | 24 hours |
| Mandarin Chinese | 800-492-8095 | 24 hours |
| Hearing & speech impaired | Dial 711 to be connected through the National Relay Service | 24 hours |
Not all international calls are toll free. Rates for calls from a cell phone may be higher than calls from a landline. In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales and reservations on behalf of American Airlines.
| Country | Phone | Hours (local) |
|---|---|---|
| Morocco | 0520-001-375 | French: Monday – Friday 8 a.m. – 9 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| South Africa* | 011-844-6067 | 9 a.m. – 5 p.m. |
*Ticketing charges apply based on ticketing location and the type of ticket.
| Country / Region | Phone | Hours (local) |
|---|---|---|
| Australia | 02-9101-1948 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
| China | 400-818-7333 | Mandarin Chinese: 24 hours English: 24 hours |
| Hong Kong | 3057-9197 | Mandarin: 24 hours English: 24 hours |
| India | 000-800-0501-944 | 24 hours |
| Indonesia | +65-634-98444 | English: 24 hours |
| Japan | 03-4333-7675 | Japanese: 24 hours English: 24 hours |
| Malaysia | 03-2053-5120 | English: 24 hours |
| New Zealand | 09-308-4014 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
| Singapore | 6349-8444 | English: 24 hours |
| South Korea | 02-6438-9008 | Korean: 9 a.m. – 6 p.m. English: 24 hours |
| Sri Lanka | 072-098-7370 | English: 24 hours |
| Country | Phone | Hours (local) |
|---|---|---|
| Anguilla* | 800-744-0006 | 24 hours |
| Antigua* | 800-744-0006 | 24 hours |
| Aruba | 297-582-2700 | 24 hours |
| Bahamas* | 800-433-7300 | 24 hours |
| Barbados* | 800-744-0006 | 24 hours |
| Bermuda* | 441-293-1420 | 24 hours |
| Bonaire* | 599-796-9962 | 24 hours |
| Cuba* | 0800-22737 | 24 hours |
| Curacao* | 599-9-869-5707 | 24 hours |
| Dominica* | 800-744-0006 | 24 hours |
| Dominican Republic* | 1-829-200-1161 | 24 hours |
| Grand Cayman* | 800-744-0006 | 24 hours |
| Grenada* | 800-744-0006 | 24 hours |
| Guadeloupe* | 0821-980-008 (Service 0,12€ / min + call charge) – English 0821-980-008 (Service 0,12€ / min + prix appel) – French |
24 hours |
| Haiti* | 509-2996-6000 | 9 a.m. – 6 p.m. |
| Jamaica* | 800-744-0006 | 24 hours |
| Puerto Rico | 800-981-4757 | 24 hours |
| St. Kitts* | 800-744-0006 | 24 hours |
| St. Lucia* | 800-744-0006 | 24 hours |
| St. Maarten* | 1-721-581-0145 | 24 hours |
| St. Vincent* | 800-744-0006 | 24 hours |
| Trinidad* | 868-821-6000 | 24 hours |
| Turks and Caicos* | 800-744-0006 | 24 hours |
*Ticketing charges apply based on ticketing location and the type of ticket.
| Country | Phone | Hours (local) |
|---|---|---|
| Austria | 01-360-277-3960 | German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Belgium | 070-300-300 (0.15 EUR / minute from landlines) | French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Czech Republic | 225-376-447 | English: 24 hours |
| Denmark | 82-33-28-95 | English: 24 hours |
| Finland | 09-8171-0443 | English: 24 hours |
| France | 0821-980-999 (Service 0,12 EUR / min + call charge) | French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Germany | 069-5899-6485 | German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Greece | 21-1199-1544 | English: 24 hours |
| Hungary | 1-429-2346 (calling from Budapest) | English: 24 hours |
| Iceland | 800-4185 (toll free number) | English: 24 hours |
| Ireland | 01-533-9951 | English: 24 hours |
| Italy | 02-3859-1485 | Italian / English: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. |
| Netherlands | 02-0532-3275 | English: 24 hours |
| Norway | 815-62-022 | English: 24 hours |
| Poland | 22-584-42-92 | English: 24 hours |
| Portugal | 210-270-785 | Portuguese: Monday – Friday 7 a.m. – 5 p.m. Saturday – Sunday 8 a.m. – 4 p.m. English: 24 hours |
| Spain | 912-158-999 | Spanish / English: 24 hours |
| Sweden | 0771-200-666 | English: 24 hours |
| Switzerland | 043-508-1607 | German / French / Italian: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Turkey | +44-207-660-2300 | English: 24 hours |
| United Kingdom | 0207-660-2300 or 0844-369-9899 (0,05 GBP / Minute plus phone company's access charges) |
English: 24 hours |
| Country | Phone | Hours (local) |
|---|---|---|
| Argentina* | Buenos Aires: 4318-1111 Toll free: 0-800-444-84253 |
24 hours |
| Belize* | 223-2522 | 24 hours |
| Bolivia* | 800-100-541 | 24 hours |
| Brazil* | 11-2500-1573 | Portuguese: 6 a.m. – 10:30 p.m. English: 24 hours |
| Chile* | 2-2760-6822 | 24 hours |
| Colombia* | Bogota: 601-580-3454 Outside of Bogota: 01-800-751-1484 |
24 hours |
| Costa Rica* | 4001-6372 | 24 hours |
| Ecuador* | Guayaquil: 04-605-2298 Quito: 02-602-0979 |
24 hours |
| El Salvador* | 2120-1021 | 24 hours |
| Guatemala* | 2458-0736 | 24 hours |
| Guyana | 231-1027 | 24 hours |
| Honduras | 800-2512-4692 | 24 hours |
| Mexico* | Mexico City: 55-5209-1400 Toll free: 800-904-6000 |
24 hours |
| Nicaragua* | 7513-7318 | 24 hours |
| Panama* | 269-6022 | 24 hours |
| Paraguay* | 009-800-542-0003 | 24 hours |
| Peru* | Lima: 211-7000 Toll Free: 0800-40350 |
24 hours |
| Uruguay* | 000-4019-0834 | 24 hours |
| Venezuela* | 212-720-1185 Toll Free: 0-800-136-2334 |
24 hours |
*Ticketing charges apply based on ticketing location and the type of ticket.
| Country | Phone | Hours (local) |
|---|---|---|
| Bahrain | +965-2202-2806 | English: 24 hours |
| Israel | 03-7219-497 | Hebrew: Sunday – Thursday 9 a.m. – 5 p.m. English: 24 hours |
| Kuwait | 2202-2806 | English: 24 hours |
| Oman | 800-74562 | English: 24 hours |
| Qatar | 00800-100-669 | English: 24 hours |
| Saudi Arabia | 800-850-0685 (Etihad Atheeb / GO Telecom fixed lines, Mobily & Zain mobile networks) 800-844-0652 (Saudi Telecom Company fixed and mobile networks) |
English: 24 hours |
| United Arab Emirates | 800-03305924 | English: 24 hours |