When severe weather or other uncontrollable events impact your flight and travel dates, you may be able to change your trip with no change fee.
Winter weather - Japan 12/30/2018 23:59:00
Information current as of December 28, 2018
If you’re traveling to/through/from:
- Sapporo Chitose, Japan (CTS)
The change fee may be waived if you:
- Are traveling on an American Airlines, British Airways, Finnair, Iberia or Japan Airlines flight
- Bought your ticket by December 28, 2018
- Are scheduled to travel December 28 - 30, 2018
- Can travel December 28, 2018 - January 1, 2019
- Don't change your origin or destination city
- Rebook in the same cabin or pay the difference
Change your trip
If your trip is eligible, you can change it online. Here’s how:
- Find your trip
- If your trip is eligible, you’ll see the option to ‘change trip’ in the toolbar
Find your trip
Call Reservations
Call Reservations to change your trip.
Contact Reservations
