Mobile and app
Connect anytime, anywhere
Choose how you want to stay updated:
- Set alerts and push notifications once to get updates for all your flights
- Set up notifications for a specific flight
- Text us and we’ll text you back certain flight information
Mobile boarding pass
Have your boarding pass sent directly to your mobile device on select flights – saving paper and time.
Plan and manage your trips on-the-go. Download our travel app and you’ll have all the information you need at your fingertips.
You can check your flight status, view or change reservations, access your AAdvantage® account and more! Simply enter aa.com on your mobile device.
Our interactive voice response system
When you call, just tell the system what you need and the information will be passed along to an agent. If your cell number is saved in your account the system will recognize who you are and can help you with things like:
- Flight information, including connecting flights
- Reservations assistance
- AAdvantage mileage balance and elite qualifying activity
- 500-mile upgrade notifications for elite status members
To make sure you’re recognized:
- Save your cell number in your AAdvantage account
- Don’t include this number in any other account, like your child’s account
- Call us from this cell phone
- Include your AAdvantage number in all reservations
If you need help with recognition of your cell phone number please contact AAdvantage Customer Service.
Did you sign up for Remember Me? The new system will provide you with all the help you need and more, but getting recognized is a little different – as long as you have a unique cell number in your account we’ll recognize you. It’s that easy and there’s no need to sign up.