Boarding process

When and how we board

We board our flights 30 - 50 minutes before scheduled departure. Boarding times depend on your destination and the type of plane. Check your boarding pass for your boarding time.

We shut the boarding door 10 minutes before departure, so be sure to be at your gate on time.

Boarding order

Group Boarding pass type
Preboarding ConciergeKeySM members
Group 1 First
Active duty U.S. military with military I.D.
(Business Class on a 2-class international aircraft)
Group 2 Executive Platinum
oneworld® EmeraldSM
(Business Class on a 3-class aircraft)
Group 3 Platinum Pro
oneworld® SapphireSM
Group 4 Gold
oneworld® RubySM
Premium Economy
Citi® / AAdvantage® Executive cardmembers
Customers who bought Priority boarding
Group 5 (Preferred boarding) Main Cabin Extra
Eligible AAdvantage® credit cardmembers*
Eligible corporate travelers**
Group 6 Group 6
Group 7 Group 7
Group 8 Group 8
Group 9 Basic Economy

*Eligible AAdvantage® credit cardmembers (on American Airlines flights) include:

  • Citi® / AAdvantage® Platinum Select World EliteTM Mastercard®
  • CitiBusiness® / AAdvantage® Platinum Select World EliteTM Mastercard®
  • Citi® / AAdvantage® Platinum Select® American Express® Card
  • Citi® / AAdvantage® Platinum Select® Visa Signature
  • AAdvantage® AviatorTM Silver Mastercard®
  • AAdvantage® AviatorTM Red Mastercard®
  • AAdvantage® AviatorTM Business Mastercard®

**Eligible corporate travelers applies to customers traveling on company business for an employer with an active American Airlines Corporate Travel Agreement at the time of ticketing and travel. Only tickets that are booked and purchased via an authorized Agency of Record for the company and reflect the company’s unique identifier (CART number) are eligible. Customers must have a valid AAdvantage® number recorded in their reservation at time of check-in to receive Group 5 boarding. Tickets booked in Basic Economy (B) aren't eligible for this benefit. If customer is eligible to receive a higher boarding priority based on ticket class or AAdvantage® elite status, they will receive the higher priority.