ID verification

A secure and seamless process at the airport

We’re working with the Transportation Security Administration (TSA) to test new touchless identity verification. With this secure, touchless technology, you can drop off your bags and enter the Admirals Club® without handing over your boarding pass or ID.

Eventually the program will allow you to scan your face at each airport touchpoint for a more seamless journey.

To participate you must:

  • Fly out of Dallas-Fort Worth (DFW) or Washington Reagan (DCA)
  • Have a U.S. passport or driver’s license*
  • Check a bag on your trip (for bag drop)
  • Have Admirals Club membership® (for lounge entry)
  • Use the Airside: Limited Edition app

Testing is in coordination with TSA and Thales, in collaboration with Airside.

*Driver’s license source data verification may go down or may not be supported for all states. If that's the case, you can enroll using your passport or try again later.

How it works

In the Airside: Limited Edition app, you'll:

  • Choose ‘American Airlines Mobile ID’ in the services section.
  • Create your mobile ID by enrolling your U.S. passport or driver’s license and adding a photo of yourself in the app.
  • Consent for your mobile ID to be shared and used on day of travel. (Your mobile ID is stored in the Cloud as an encrypted token for 48 hours during travel.)

You can revoke consent in the app at any time. No information from your mobile ID is stored on the cloud beyond the consent expiration date.

Bag drop

On your travel day you'll go to a kiosk to print your bag tags. Then:

  • Go to the live match tablet and scan the barcode sticker from your bag tag.
  • The tablet will take your picture and match it against the photo (mobile ID) you shared from your device.
  • Your photo will be deleted following a match or if the match is unsuccessful.

Participating bag drop locations

  • DFW: Terminal A, B, C and D
  • DCA: Priority and main check-in areas

Admirals Club®

To try our touchless identity verification, you must have:

  • An active Admirals Club® membership
  • A same-day flight on American
  • Enrolled, consented and added your AAdvantage® number before travel

When you arrive at the lounge, the tablet will take your picture and match it against the photo (mobile ID) you shared from your device.

Participating Admirals Club® locations

DFW

  • Across from gate A24
  • Between gates B3 and B4
  • Between gates C19 and C20
  • Near gate D24

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