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If you bought your ticket through American Airlines, you can request a refund for:
If you bought your ticket from a travel agent or on another website, contact them for refund help.
If you have an award ticket, contact Reservations to reinstate your miles.
For inflight purchases, complete your refund request online after completing your travel.
For continental U.S. and southern Canada:
For international and Hawaii flights:
If you need to cancel your vacation package, contact American Airlines Vacations prior to travel.
800-321-2121 (U.S. and Canada)
918-669-8977 (Outside the U.S. and Canada)
7 a.m. – 10:30 p.m. (CT)
For loss or damage concerns with your shipment, contact American Airlines Cargo to file a claim.
Attention: Passenger Refunds
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034
Be sure to include: