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We offer different types of travel credit: Trip Credit, Flight Credit, and Travel Vouchers. Each type of travel credit has its own terms and conditions, so be sure to read them carefully before redeeming your credit. Keep in mind, travel credits can only be used to book flights, and it can’t be used to pay for extras like seats or bags.
Description | What you should know |
---|---|
Issued for | Compensation, refunds, and remaining value when exchanging flight credit |
Valid for | Non-award bookings for domestic or international flights originating in the U.S. or select countries; can't be used for extras like seats or bags |
Maximum Trip Credits per reservation | 8 Trip Credits for up to 4 passengers booked on aa.com; contact Reservations to book for more than 4 passengers |
Who can use it | Trip Credit holder to book travel for anyone |
Expiration | 1 year from date issued, unless otherwise listed |
How to redeem | Book your trip on aa.com or contact Reservations for bookings on hold |
We'll send you an email with the information you’ll need, including your Trip Credit number. Keep this handy so you can refer to it when you book.
If you're an AAdvantage® member, most Trip Credits will appear in your AAdvantage® account.
You'll need your 13-digit Trip Credit number that begins with '00115'.
Keep in mind there are separate document numbers for add-ons like seats, upgrades and bags.
Go to aa.com and book your new flight. On the payment screen, choose ‘Trip Credit.’
Follow the prompts to pay using your Trip Credit.
You may use a credit card to pay any remaining balance.
If you need more help, or if you’re using Trip Credit for more than a single passenger, please contact Reservations and tell the agent you have a Trip Credit.
Description | What you should know |
---|---|
Created by | Unused or canceled tickets |
Valid for | Non-award bookings for flights; can't be used for extras like seats or bags |
Maximum Flight Credits per passenger | 1 Flight Credit booked on aa.com; contact Reservations to book with more than 1 Flight Credit |
Who can use it | Same passenger named on the Flight Credit |
Expiration | Travel must begin 1 year from the original ticket date |
How to redeem | Find your trip on aa.com to book* or contact Reservations for bookings on hold |
*Flight Credit can only be applied to domestic flights within the U.S., Puerto Rico, and the U.S. Virgin Islands booked on aa.com. (U.S. currency only)
We'll send you an email with the information you’ll need, including your ticket number. Keep this handy so you can refer to it when you rebook.
If you're an AAdvantage® member and had your account number listed in your reservation before cancellation, you can log into your account and view available Flight Credit in your AAdvantage® account.
Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags.
Choose ‘View canceled trips’ and enter your trip details.
You’ll see your Flight Credit details on the ‘Your trip’ page.
Go to aa.com and find your new flight. On the payment screen, choose ‘Add Flight Credit.’
Enter the ticket number from your canceled trip and apply the credit.
You may use a credit card to pay any remaining balance.
If you need more help with rebooking, please contact Reservations.
Description | What you should know |
---|---|
Issued in the form of | Paper voucher |
Valid for | Flights only; can't be used for extras like seats or bags |
Maximum vouchers per trip | Up to 8 |
Who can use it | Travel Voucher holder to book travel for anyone |
Expiration | 1 year from date issued |
How to redeem | Contact Reservations for information on ticketing options in your country |