Wi-Fi and connectivity

Wi-Fi and connectivity

Inflight Wi-Fi

Stay connected using any Wi-Fi enabled device, including smartphones (in airplane mode). To see if your flight has Wi-Fi, look for the symbol on your boarding pass or check here before you go.

Does your flight have Wi-Fi?

Domestic flights

Wi-Fi is available on nearly all flights within the U.S., including our new, two-class regional jets. Daily and monthly passes are available, and you can also enjoy complimentary access to aa.com.

International and select domestic flights

Enjoy Wi-Fi service when traveling internationally or select domestic routes on our 777-300ER, 787 Dreamliner and select 777-200 planes. Passes may only be purchased once you’re onboard:

  • 2 hour - $12
  • 4 hour - $17
  • Length of flight - $19
Wi-Fi customer assistance This content can be expanded

Onboard power

So you can stay productive in the air, you'll find power outlets at every First and Business Class seat, and on our new planes, power at every seat in the Main Cabin. Other aircraft have power in select rows of the Main Cabin - just look for the lightning bolt symbol on the overhead bins. You’ll also find USB ports on select aircraft and all new planes include USB ports and power outlets at every seat.

Type of power you can expect

Most of our planes feature AC power outlets and those that offer DC power are in the process of being converted. In the meantime, you can use a DC-to-AC adaptor on select flights if you’re in First or Business Class. Simply ask your flight attendant for an adaptor.

Want to know where to find power? This content can be expanded

Phones and electronic devices

Enjoy increased productivity and talk time on the ground before you depart and after landing as you taxi to the gate. You may use your cell phone, laptop computer, and other electronic devices onboard until advised by the flight crew, but please note that use of cell phones is not allowed during flight.

Please keep these things in mind during taxi, takeoff and landing:

  • Put small devices in airplane mode and either hold or place the device under your seat
  • Laptops and other large items cannot be held and should be turned off and put away

Onboard satellite phones

Satellite phone service is available on our Airbus A330 aircraft in First and Business Class. Enjoy worldwide calls and pay onboard using most major credit cards.**

*AC adaptors are available for First and Business Class customers on 777-200 planes flying to/from Europe, South America or Asia, 767-300 planes flying to/from Europe or South America, and 767-200 and 767-300 planes on transcontinental flights between JFK and LAX or between JFK and San Francisco (SFO).

**Telenor Satellite Services, Inc. (Telenor) operates under a license issued by the Federal Communications Commission (FCC). Liability of Telenor and air carrier for failure of communications is limited to call charges only. Billing starts when the call is connected. Service may be unavailable or interrupted due to factors such as gaps in satellite coverage, weather conditions, system repair and capacity limitations. Complaints may be directed to: Federal Communications Commission, Enforcement Bureau, 445 12th Street SW, Washington, DC 20554.

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