Wi-Fi and connectivity

Wi-Fi and connectivity

Inflight Wi-Fi

Stay connected using any Wi-Fi enabled device, including smartphones. To see if your flight has Wi-Fi, look for the symbol on your boarding pass or check online.

Does your flight have Wi-Fi?

How to connect to Wi-Fi

  • For “gogoinflight,” go to airborne.gogoinflight.com
  • For “AA Inflight,” go to aa.viasat.com or aainflight.com

Pricing

You can always access aa.com for free during your flight.

Pay as you fly

Wi-Fi is available on almost all routes for as little as $10.

Pay monthly

If you fly often, join the Monthly American Airlines Plan for $49.95 a month (plus tax).

Gogo and Viasat

Get Wi-Fi access to Gogo and Viasat whenever you fly domestically in the U.S., Canada and Mexico on Wi-Fi equipped flights, where network coverage is available.

Panasonic

Panasonic Wi-Fi services are not included in the Monthly American Airlines Plan.

Monthly American Airlines Plan Opens another site in a new window that may not meet accessibility guidelines

Wi-Fi customer assistance This content can be expanded

Onboard power

Most of our planes have AC power outlets; those with DC power are being converted. If you need, we have DC-to-AC adaptors available on select flights in First or Business. Simply ask your flight attendant for an adaptor.**

See what power is available on our planes.

Our planes

Phones and electronic devices

You can use your cell phone, laptop computer and other electronic devices onboard until advised by the flight crew, but cell phone calls aren't allowed during flight.

Please keep these things in mind during taxi, takeoff and landing:

  • Put small devices in airplane mode and either hold or place the device under your seat
  • Laptops, virtual reality headsets and other large items cannot be held and should be turned off and put away

Onboard satellite phones

Satellite phone service is available on select Airbus A330 aircraft in First and Business. Enjoy worldwide calls and pay onboard using most major credit cards.†

* Daily Wi-Fi and / or monthly plans are available on select routes and planes.

**AC adaptors are available for Business Class customers on 767-300 planes flying to / from Europe, South American and on transcontinental flights between JFK and LAX or between JFK and San Francisco (SFO).

†Telenor Satellite Services, Inc. (Telenor) operates under a license issued by the Federal Communications Commission (FCC). Liability of Telenor and air carrier for failure of communications is limited to call charges only. Billing starts when the call is connected. Service may be unavailable or interrupted due to factors such as gaps in satellite coverage, weather conditions, system repair and capacity limitations. Complaints may be directed to: Federal Communications Commission, Enforcement Bureau, 445 12th Street SW, Washington, DC 20554.

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