Unaccompanied minor service

Our unaccompanied minor service is to ensure your child is boarded onto the aircraft, introduced to the flight attendant, chaperoned during connections and released to the appropriate person at their destination. Please note our flight attendants cannot continuously monitor an unaccompanied minor during their flight.

We won’t accept unaccompanied minors when their itineraries include:

Guidelines for children traveling alone:

Age range Restrictions
0-5 Children under 5 years of age may not travel alone under any circumstances.
5-7 Can only travel on nonstop or direct flights. They can’t travel on certain flights on smaller aircraft when a flight attendant is not required.
8-14 Can travel on any nonstop or direct flight, or any connecting flight through Charlotte, NC (CLT), Washington Reagan, D.C. (DCA), Dallas Forth Worth, TX (DFW), New York, NY (JFK and LGA), Los Angeles, CA (LAX), Miami, FL (MIA), Chicago, IL (ORD), Philadelphia, PA (PHL) and Phoenix, AZ (PHX).
15-17 Children in this age range don’t have to use the unaccompanied minor service, but it’s still available to them. When traveling alone, children 16 years of age and older can book online, to book children 15 years of age, you’ll need to call Reservations.

Note: Children 2-14 years old can travel as an 'accompanied minor' with someone 16 years or older

At the airport

Check-in & required documents

You'll need to fill out the unaccompanied minor form and any necessary Customs and Immigration documents at the airport ticket counter on the day of departure. The form must remain with the child during the flight. Also:


Schedule irregularities

If a flight changes or is cancelled, or if schedule irregularities occur at any city and it’s likely that the minor won’t make a connecting flight, we'll call the contacts on the unaccompanied minor form and arrange an alternate flight if necessary.

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Is your child traveling outside the U.S.?