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If you’re traveling with any medical device, a wheelchair or other mobility device we’re here to help – we offer pre-boarding, deplaning and airport assistance. Contact special assistance to make sure your device is approved for travel and make any special assistance travel requests.
If you’re connecting to another airline or traveling on a codeshare flight, contact the operating carrier or other airline for their rules on traveling with mobility and medical devices.
Mobility and medical devices don’t count toward carry-on limits. If space is limited, the device doesn’t fit in the cabin or if it isn’t required during the flight, it may need to be checked.
Please let a gate or Reservation agent know if you need onboard wheelchair assistance during your trip. Flight attendants can provide assistance in transfers between your seat and an onboard wheelchair, and in moving the onboard wheelchair to and from the lavatory door.
When traveling outside the U.S., we highly recommended you make your special assistance requests as far in advance as possible.
The doors to the wheelchair storage area are 25in high x 40in wide (63cm x 101cm), with some smaller at 25in x 38in. If your wheelchair is larger than this, contact Reservations.
Removal and dangerous goods packaging procedures apply to:
During your flight, you can only use portable oxygen concentrators (POCs) approved by the FAA. You must notify Reservations at least 48-hours before your departure, and a special assistance coordinator will contact you before your flight to verify your device.
FAA Regulations prohibit the use and transportation of other personal oxygen units, including those that contain compressed or liquid oxygen because they are classified as hazardous materials.
POCs must be free of oil, grease or other petroleum products, in good condition, free from damage or other signs of excessive wear or abuse.
*Approved for use on American mainline aircraft. Approved on a case-by-case basis on Envoy aircraft.
**SeQual Eclipse (models 1000, 1000A, and 1000B) and SeQual Eclipse SAROS may not be used on Republic Airlines. These models are too large to fit under the seat for use on board the aircraft. These models may be transported in the cabin as assistive devices and stowed in the overhead compartments but cannot be used on board the aircraft.
You’re required to bring any necessary, fully-charged batteries to power your medical devices throughout your flight. Don’t depend on the availability of a power outlet to support your device.